Claudia Rodrigues

Claudia Rodrigues is a Support Engineering Manager at Microsoft, where they lead a team of technical Escalation Engineers focused on enhancing customer experience and fostering innovation. With extensive experience in network operations and management at Vodafone and NOS SGPS, Claudia has demonstrated strong leadership skills, emphasizing team growth and agile methodologies. Their career began in project management and sales, laying a foundation in customer relations and negotiation. Claudia holds a Master's degree from the Faculdade de Engenharia da Universidade do Porto and has furthered their education at Imperial College Business School.