Cory Alberts is an accomplished AI Strategist with extensive experience in customer success, account management, and technical sales. They began their career as a Customer Account Manager at Integra Telecom and later served in various roles at Nuance Communications, including Sr. Principal Customer Success Manager and Sr. Technical Account Manager. Currently, as a Principal Cloud Solutions Architect at Microsoft, Cory leads strategic discussions on Dynamics 365 Customer Service and Copilot-powered Contact Center AI solutions. Cory is known for driving measurable outcomes and enhancing customer relationships through innovative solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices