Cynthia Bryant, MBA, CSM, is a seasoned professional with over 25 years of experience in the technology industry, currently serving as the Director of Customer Success Account Management at Microsoft. Previously, Cynthia held various roles at Microsoft, including Senior Technical Account Manager and Senior Customer Success Account Manager, where they developed strategic relationships and drove customer transformation initiatives. They also have experience as a Software Acquisitions Manager at Merisel Inc and a Senior Engagement Manager at CA Technologies, fostering executive level relationships and managing complex projects. Cynthia holds a Master of Business Administration from the University of La Verne and is a Scrum Alliance certified professional.
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