Daniela Slavu is a Support Engineering Manager at Azure Rapid Response, bringing extensive experience from roles at Microsoft and BluePhoenix Solutions. Previously, at Microsoft, Daniela held several managerial positions, including Americas SDM manager for Dynamics, where they led a team to enhance partner success through productivity and customer satisfaction. Daniela also served as an interim Support Escalation Manager, overseeing a team of Tier 3 support engineers to innovate customer support experiences. Daniela’s earlier career included working as a technical writer at BluePhoenix Solutions and as Editor in Chief of computer and science books at ALL Publishing House in Romania. Daniela holds degrees in Finance/Insurance, Mathematics, and a Master's in Mathematics-Astrophysics from reputable institutions in Bucharest.
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