Danilo Serra

Danilo Serra is a Senior Principal and Customer Success Executive at Microsoft, where they are responsible for key accounts in the US South Central region, focusing on empowering customers to achieve their business objectives. They have extensive experience in executive account management, problem management, and risk mitigation across various industries, including transportation, retail, and finance. Danilo previously held significant roles at Hewlett Packard, HP Enterprise Services, and DXC Technology, managing large revenue accounts and leading teams to improve customer satisfaction and delivery. They hold a Bachelor's degree in Business Administration and Management from Universidade Paulista, an MBA in IT Governance from USP, and a background in Systems Administration from EETSG Basilides Godoy.