David Norman is a seasoned IT professional with 20 years of experience, currently serving as a Senior Product Manager at Microsoft since 2023. Previously, they held various positions at Microsoft from 2014 to 2020, including Senior Technical Account Manager, Senior Program Manager, and Senior Customer Success Account Manager. Their earlier experience includes roles at the Washington State Department of Corrections, the Department of Revenue, and the Department of Health. With a strong focus on customer relations, project management, and process optimization, David is dedicated to delivering exceptional service and fostering meaningful business relationships.
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