Diego M. Arostegui possesses extensive experience in customer support and systems administration, with a career spanning over two decades. Initially, Arostegui worked as a Security Administrator and L1/L2 Customer Support at Fast Web Hosting LLC, ensuring operational stability and managing escalations. Arostegui then held various roles at Crossover for Work, including L2 Customer Support Engineer, delivering exceptional support for major clients such as Dell and Apple. Arostegui has also served in multiple positions at GitHub, contributing as a Customer Reliability Engineer and a Senior Customer Reliability Engineer, focusing on incident management and infrastructure support. Arostegui has a solid educational foundation with an Engineer's degree in Information Technology and multiple advanced degrees in System Auditing and Digital Marketing.
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