Diego Riera is a seasoned customer engineer with 14 years of experience, currently working at Microsoft as a Customer Engineer for Skype/Teams. They have a strong background in Information Technology, Finance, and Administration, demonstrated through roles including Microsoft Lync Engineer and Teams Support Engineer. Diego has a Master of Business Administration in Artificial Intelligence and Machine Learning and a Bachelor's degree in Administration. They are Microsoft Certified and have a proven track record in technical solutions, infrastructure management, and enhancing productivity through automation and system improvements.
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