Dione Williams is a Snr. Customer Experience Manager with extensive experience in customer insights and program management. They previously held various roles at Microsoft, including Market Insights Program Lead and Snr. Business Program Manager, Voice of the Customer Lead, from 2017 to 2020. Prior to that, Dione worked at ThyssenKrupp Elevator as a Service Centre Supervisor and at Hewlett Packard Enterprise as a Global Client Services Software Program & Portfolio Manager from 2009 to 2017. Dione earned a Bachelor of Arts in Business Information Systems from The Nottingham Trent University between 2005 and 2009.
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