Don Shappelle is a Senior Solution Engineer at Microsoft, specializing in AI Business Solutions. They previously managed diverse IT roles at Temple University, including Help Desk operations and technical lead for server management. Don's early career featured positions in sales and technical support at Auto Club Cellular and a Controller role at Black Rock Brewing Company. They hold a Master’s degree in Information Science & Technology from Temple University and a Bachelor’s degree in Computer Information Systems from Wilkes University.
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