Elisa Graceffo

General Manager, Technical Content, Worldwide Learning at Microsoft

Elisa Graceffo is a seasoned professional with extensive experience in technical content development and product management at Microsoft since August 2002. Currently serving as General Manager for Technical Content within Worldwide Learning, Elisa leads a team focused on creating curriculum and credentials for AI and cloud computing skills. Previous roles include Senior Director for Technical Content Development, where instruction-led and web-based training for Microsoft technologies were emphasized, and various director-level positions that involved integration strategies and content publishing. With a background in public relations in high-tech industries and an MBA from The Wharton School, Elisa combines marketing acumen with a strong foundation in technical education.

Links


Timeline

  • General Manager, Technical Content, Worldwide Learning

    December, 2023 - present

  • Senior Director, Technical Content Development, Worldwide Learning

    March, 2018

  • Director, Modern Assistance And Support Experience

    November, 2016

  • Director Of Office 365 Content Publishing, Modern Assistance And Support Experience

    March, 2012

  • Group Product Manager, Office 365 & Office Live Small Business

    2008

  • Group Product Manager, Sharepoint

    2006

  • Senior Product Manager, Collaboration

    2004

  • Product Manager, Microsoft Office

    August, 2002