Eric Chen is a dedicated technology professional with extensive experience in SAP consultancy and customer reliability engineering. They served as a Senior Consultant at SAP Australia from 2008 to 2012 and held the position of SAP Integration Service Manager at Commonwealth Bank from 2012 to 2016. Eric also worked as a COE support consultant at SAP China from 2006 to 2008 and transitioned to being an independent SAP consultant from 2016 to 2021. Currently, they are a Senior Customer Reliability Engineer at Microsoft, leading SAP on Azure reliability in the APAC region. Eric is also pursuing a Master of Information Technology with a specialization in Software Engineering at the University of Newcastle.
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