Eric Hensley is a Senior Manager in Process Management at Microsoft, where they lead global initiatives in governance and operational excellence. With over a decade of experience, Eric has developed scalable systems and led cross-functional teams to enhance customer success and drive enterprise transformation. They have been recognized with Microsoft’s Gold Club Award in 2025 for their impactful leadership and contributions. Eric's earlier roles include positions at companies like Gap Inc., The Standard Hotels, and Xandr, where they honed their skills in operations, team management, and customer service. Currently, they pursue dual degrees in Musical Theatre and Foreign Languages at Millikin University and Hunter College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices