Erica Orr is a Program Manager at Microsoft with extensive experience in project and account management, delivering user research projects from inception to completion. They have demonstrated success in driving global product requirements, improving user experience, and maintaining positive customer relationships. Previously, Erica held various roles, including User Research Analyst and Coordinator, where they contributed to significant initiatives and led recruitment for usability studies. Erica also has a background in photography, having run their own photography business from 2010 to 2018, and holds a Bachelor of Fine Arts in Photography from the Savannah College of Art and Design.
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