Evan Smith

Support Escalation Engineer

Evan Smith has a diverse background in information technology and support, beginning with an Information Systems Technician role in the US Navy from April 2016 to April 2020, where responsibilities included system monitoring and secure remote access management. Following military service, Evan transitioned to positions at Kforce Inc and Microsoft as a Cloud Support Engineer and later a Support Escalation Engineer, focusing on server infrastructure management and providing technical guidance for Microsoft cloud solutions. Prior experiences also include work as a Technical Support Analyst at MICROS Systems Inc and an AmeriCorps Choice Fellow, where Evan provided end-user support for POS systems and documented customer interactions. Additional qualifications include a role as a Child Support Specialist for the State of Maryland, coordinating case management efforts. Education was completed at Saint Martin's University in 2020.

Location

Bowie, United States

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