FA

Falak Ali

Principal Customer Success Account Manager

Falak Ali has over 20 years of experience in the Information Technology field, working in various roles that progressively increased in responsibility. Currently, Falak serves as a Principal Customer Success Account Manager at Microsoft, where they support the technology needs of Higher Education, Academic Medical Centers, and K-12 customers. Prior experience includes leadership positions such as Director of Information Technology at Claremont University Consortium and various roles in technology consulting and management. Known for aligning organizational priorities with customer objectives, Falak focuses on building sustainable relationships and optimizing IT infrastructure operations.

Location

Los Angeles, United States

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