Gabriela Castro is a senior leader specializing in strategy, pre-sales, and service delivery management, with extensive worldwide experience in professional services focused on customer satisfaction and delivery excellence. Gabriela has held key positions at major companies, including Ericsson, Microsoft, and Johnson & Johnson, where they successfully managed cross-functional teams and implemented strategic initiatives that led to significant improvements in efficiency and revenue. Notably, Gabriela was recognized for achieving a 35% reduction in operating expenses during their time at Ericsson and driving a 20% increase in net sales through innovative business strategies. Gabriela holds an MBA from Fundação Getúlio Vargas and is currently pursuing a Bachelor's degree in Computer Science at Universidade Federal de Uberlândia.
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