Gianni Bragante is an Escalation Engineer at Microsoft, specializing in supporting Premier customers in EMEA by troubleshooting complex escalated issues related to system performance, WMI, WinRM, and PowerShell. With previous roles at Microsoft as a Support Engineer and in various technical positions at companies like INCAS, WITANS, and Monitis Inc., Gianni has extensive experience in system engineering, development, and technical writing. Gianni holds a diploma in electronic technology from IPSIA Biella and has attained Microsoft certifications in MCSE/MCSA. Throughout their career, Gianni has worked in international teams, demonstrating a strong collaborative spirit.
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