Heidi Kaufman is an experienced Director of Business Operations & Alignment with a demonstrated history of leading teams and driving organizational effectiveness. At Microsoft, they held various leadership roles, including Director of Americas Partner Services and Director of Business Management, where they focused on partner satisfaction, financial accountability, and strategic execution. With a strong background in people management and project leadership, Heidi contributed to enhancing customer cloud adoption and satisfaction. Currently, they are pursuing a Bachelor of Arts degree in Journalism and Spanish at Indiana University Bloomington.
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