Hridya Shetty

Hridya Shetty is a seasoned Senior Support Engineering Manager at Microsoft, boasting over a decade of expertise in Customer Service, Support, and Operations Management. Hridya began their career as a Technical Support Associate and has progressed through various roles, including Team Manager at Sutherland Global Services and Wipro Digital Operations and Platforms. At Microsoft, Hridya leads a team of support engineers, focusing on customer relationship management and product improvement, while also ensuring team readiness and performance excellence. Hridya holds a Bachelor's degree in Marketing/Marketing Management from Yashwantrao Chavan Maharashtra University.