Islam Souka is a Senior Partner Solution Sales Manager for Microsoft, where they currently drive telesales initiatives within EMEA to enhance revenue and customer satisfaction. Previously, Islam held various leadership roles at Orange Business Services from 2008 to 2016, including Head of the Customer Select Program team, managing service delivery and operational excellence. They began their career as a helpdesk agent at Synergy Professional Services in 2005. Islam earned a Bachelor of Science degree in Engineering, specializing in Electronics and Communication, from the Arab Academy for Science, Technology and Maritime Transport between 2000 and 2005.
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