Jacky Zeng has extensive experience in customer success and cloud strategy, currently serving as a Senior Customer Success Account Manager at Microsoft since 2021. Previously, Jacky worked as an Account Manager for Oracle, where they focused on digital transformation and driving cloud adoption. Jacky's earlier roles included Key Account Manager and Business Development Manager at Hilti Asia, where they promoted innovative solutions within the construction industry. Jacky holds a Master of Science in Building Construction Technology from The Hong Kong University of Science and Technology.
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