Jad Geraldino is a Sr. Technical Advisor at Microsoft, bringing extensive global experience as a Partner Technical Advisor. Jad drove innovation and operational excellence while optimizing contact center performance and enhancing customer engagement in both consumer and commercial enterprise support. Prior to Microsoft, Jad served as an Operations Expert at Sutherland Global Services and as a Consultant at Intelenet Global Services. Currently pursuing a Bachelor of Business Administration with a major in Business Management at San Sebastian College - Recoletos de Manila, Jad continues to excel in developing strategic plans that align with business objectives and foster cross-cultural collaboration.
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