James "Jet" Henry is a Solutions Architect specializing in QA and Test Strategy at Microsoft, where they lead initiatives for improving test methodologies and developing new processes. With over 24 years of experience in Quality Assurance, Jet has held roles including Director of Quality Assurance, QA Manager, and Test Director across various companies. They are certified as a Scrum Master and ISO auditor, with expertise in Agile Development and CMM standards. Jet is known for their hands-on management style, having successfully delivered numerous projects on time and under budget by implementing innovative testing techniques and process improvements. They hold a degree in Mathematics/Computer Science and Technical Writing from San José State University.
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