Jane Chen is an experienced IFM Operations Lead for Asia with over 15 years in managerial roles, specializing in facilities management and customer service. Previously, they served as an Operations Manager at Microsoft and held leadership positions at LinkedIn and China Travel Service Head Office Co., Ltd., where they managed multi-million dollar MICE projects and established service teams for high-profile clients, including Visa and Lenovo. Jane has a proven track record of strategic planning and executing complex projects, notably during the Olympic Games, and has demonstrated expertise in cross-functional collaboration and operational excellence.
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