Jason Ross is a Senior Technical Advisor at Microsoft, specializing in SharePoint and OneDrive, where they provide high-quality support to enterprise customers. With over ten years of experience in cloud-based solutions, Jason has effectively managed escalations, migrations, and issue resolutions, and collaborates closely with engineering and product groups. Previously, Jason served as a Support Escalation Engineer at Microsoft and as a SharePoint Support Engineer/Technical Lead at VMC Consulting, where they supported major clients and developed processes to enhance support efficiency.
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