Jean Pfeifer is an Operations PM Manager at Microsoft with extensive experience in project management, overseeing numerous major product launches and sub-projects. They previously worked as a Consultant at AVIE, where they focused on customer journey mapping and project management for Microsoft Dynamics 365. Prior to that, Jean held roles at Microsoft including Global Program Manager, where they led cross-group launch teams and advocated for positive customer experiences. Jean began their career as a Customer Service Representative at Volt Technical Resources, assisting in various daily activities for the Microsoft Business Solutions team. They earned a Bachelor of Science in Business, Management, Marketing, and Related Support Services from the University of Minnesota-Crookston.
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