Jerusalem Zewolday is a Senior User Research Program Manager at Microsoft, where they have been since 2022, following their role as User Research Program Manager in 2021. They previously served as a Senior User Experience Designer at West Monroe and Hitachi Vantara, where they led significant projects and marketing campaigns. As the Account Manager and Business Owner at Fall City Green Farm, they successfully established operational efficiencies and client satisfaction. Jerusalem earned a Bachelor of Business Administration from Western Governors University in 2015.
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