Jim Boyce is currently the Principal Customer Success Account Manager at Microsoft, where they help organizations achieve key business goals through the strategic application of Microsoft technologies. Previously, Jim served as a Delivery Management Manager and Senior Technical Account Manager at Microsoft. They also managed global teams and provided consulting services for Fortune 500 customers while at ACS, A Xerox Company. Prior to this, Jim authored nearly 60 books and numerous technical articles as a consultant and author at Jim Boyce, Inc. Jim began their career as a Senior Instructor at Texas State Technical College and has a background in drafting from their early work at Marathon Letourneau.
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