Jim Hess is a seasoned leader currently serving as the General Manager of Global AI Business Solutions, specializing in customer and partner empowerment through AI and Modern Work solutions. With a career spanning roles at Microsoft, including Senior Director of CEO Co-Innovation, Jim has a proven track record of managing major partnerships and driving digital transformation for global enterprises. They have earned multiple degrees and certifications from prestigious institutions, including a Master’s in Change Leadership from Columbia University and an Executive Certification in Strategy and Innovation from MIT Sloan. Residing in Charlotte, NC, Jim is dedicated to allyship, inclusion, and supporting underprivileged communities through non-profit efforts focused on equitable healthcare and housing.
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