Joe Chen is a Software Engineer II at Microsoft since February 2024, contributing to a cloud-native messaging and conversational AI platform for Dynamics 365 that enhances real-time customer-agent interactions. Prior experience includes roles as a Software Engineer at NewsBreak from February 2022 to February 2023 and at Walmart Global Tech from February 2023 to February 2024. Joe Chen holds a High School Diploma from Pleasant Valley High School (2015) and earned a Bachelor's degree from the University of Southern California (2019-2021), after studying at the Illinois Institute of Technology (2015-2019).
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