Joe Johnson is a strategic customer success leader with a focus on cloud and AI transformation, currently serving as a Senior Customer Success Account Manager at Microsoft. A U.S. Marine Corps veteran, Joe brings a mission-driven approach to guiding healthcare and life sciences leaders in aligning technology with business outcomes. With over a decade of experience in enterprise customer success, Joe has successfully driven adoption of Microsoft solutions and championed digital transformation initiatives. Joe holds a Bachelor of Science degree in Business from St. Petersburg College and is a Prosci-certified change leader, emphasizing people-first strategies in high-stakes environments.
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