John Ultican is a Senior Site Reliability Engineer at Microsoft, specializing in the Skype for Business O365 infrastructure and security. They have held various engineering and managerial roles within Microsoft, including Lead IT Service Engineer and Senior Service Engineer, where they were responsible for capacity planning and server deployments. Prior to their tenure at Microsoft, John worked as a Computer Technician for Lake Washington School District and as a Lab Manager/Tester for Volt Information Sciences. Their extensive background in technology spans over two decades, focusing on systems installation, hardware troubleshooting, and team leadership.
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