Jonathan Zenir is an AI Business Solutions Technical Strategy Lead for Customer Experience and Escalations within Global Customer Success at Microsoft. With over 25 years of experience in enterprise technology, Jonathan has led teams and developed strategies to help organizations harness emerging technologies. Previously, they served as a Strategic Architect at Avaya and held various positions at Microsoft, including Technology Strategist and Technical Sales Director. Jonathan is dedicated to mentorship and fostering collaboration, focusing on driving results and innovative solutions in digital transformation.
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