José Vega

José Vega has extensive experience in technical support and service delivery, with a career spanning from 2015 to the present. José has held various roles at notable companies, including Technical Support Analyst at Autónomo, CSR and CCL Batch Services Support at DXC Technology, and Problem Lead at Hewlett Packard Enterprise. As an Incident Management Specialist at Brillio and a Service Delivery Ops Analyst at Accenture, responsibilities included managing incidents and ensuring operational efficiency. In the current role as Customer Operation Manager at Microsoft, José oversees customer financial transactions and partners with various business units to enhance customer experiences. José holds a Bachillerato in Electrical and Electronics Engineering and a Tecnicatura in Information Technology Project Management from Tecnológico de Costa Rica, along with additional education from Universidad Hispanoamericana.