Katrina McRae is currently a Principal Customer Success Account Manager at Microsoft, where they focus on driving customer success through innovative technology. They have held various leadership roles, including Head of Emerging Capabilities at Leidos and Senior Service Delivery Manager at Lockheed Martin. With experience spanning over two decades in IT operations and services, Katrina previously served as IT Operations and Communications Manager at Indigo Lighthouse Group and Application Support Manager at Castle Computer Services. Their career reflects a strong commitment to enhancing customer experiences and operational success.
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