Lay San P.

Lay San P. is a seasoned professional with over 20 years of experience in product and program management, specializing in ERP systems implementation. Currently serving as a Principal Technical Program Manager at Microsoft, they lead high-quality enterprise solutions, focusing on ERP revenue functions and SAP RMCA/FICA. Previously, Lay held various roles at Microsoft, including Principal Product Manager, where they improved engineering efficiency and drove SAP S/4HANA migrations. Lay has also contributed to HR initiatives at Microsoft and supported business process improvements during early career years at HP. They are pursuing a Bachelor of Arts in Psychology from the National University of Singapore and an MBA from The University of Hull.