Lee Grigsby

Director Support Engineering - Security Global Lead at Microsoft

Lee Grigsby is an experienced leader in support engineering and customer experience, currently serving as the Director Support Engineering - Security Global Lead at Microsoft since March 2019. In this role, Lee leads a team focused on Microsoft Defender for Endpoint Security, driving exceptional customer support and collaboration across global Azure Security services. Prior to this, Lee held various leadership positions at Finastra, overseeing customer support and service transformation for financial institutions, and at Microsoft from 1997 to 2015, where responsibilities included managing business operations, product management, and customer relationship services. Lee's educational background is from Abilene Christian University.

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Previous companies

Finastra logo

Timeline

  • Director Support Engineering - Security Global Lead

    January, 2022 - present

  • Global POD Lead - Support Engineering - Azure Security Microsoft Defender For Endpoint At Microsoft

    November, 2020

  • Americas POD Lead - Support Engineering - Azure Identity Authentication At Microsoft

    March, 2019

  • Senior Manager Business Operations - Special Projects And Solutions

    January, 2013

  • Senior Product Manager - Global Offerings

    November, 2010

  • Practice Manager - US

    March, 2005

  • Director - US Central Region

    July, 2002

  • Support Engagement Manager

    September, 2000

  • MPS Team / Escalation Manager

    August, 1999

  • Support Professional / Technical Lead

    May, 1997