Liam Jones is a Senior Customer Success Account Manager at Microsoft, having joined the company in 2016 after a distinguished 25-year career in the New Zealand Army as a commissioned officer. Throughout their Army service, they managed critical IT operations, including commanding the Army Electronic Warfare Unit and leading units responsible for deploying Army IT systems overseas, with four overseas tours to Bosnia, East Timor, Sudan, and Syria. Following their military career, Liam served as Team Leader at the New Zealand National Cyber Security Centre, focusing on enhancing cyber security for national critical infrastructure organizations. Liam holds a Bachelor's degree in Computer Science from UNSW and two Master's degrees from Bournemouth University and Massey University, specializing in Defence Communications and IT, and Defence and Strategic Studies, respectively. In their spare time, Liam enjoys mountain biking, powerlifting competitions, and family time.
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