LouAnn Haughton is a seasoned Technical Program Manager with over 20 years of experience in leadership and program management, currently focused on enhancing customer and partner experiences at Microsoft. As the Principal Technical Program Manager for Customer and Partner Experience, LouAnn leads the design, strategic planning, execution, and optimization of initiatives that drive satisfaction and loyalty. LouAnn has successfully held various roles at Microsoft, including Global Delivery Manager and Supportability Manager, and has significant past experience with the American Heart Association. LouAnn earned a Master's degree in Organization Development from the University of Phoenix and is currently pursuing a Bachelor of Arts in English at Washington State University.
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