Luciano Maffeis is a seasoned Sr Tech Support Escalation Engineer at Microsoft, specializing in strategic support for Office 365 customers with a focus on security and compliance. Previously, Luciano held various roles including Technical Support Product Specialist at Teleperformance, where they provided solutions for Office 365 messaging and security issues, and QM-IT at B. Braun Group, managing IT processes in compliance with global quality standards. Luciano's diverse experience spans technical consultation, process management, and team coordination in multiple industries, complemented by early roles in production and technical sales.
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