Ludovic Langevin is the Customer Success Account Management Lead at Microsoft, where they are responsible for the overall business performance of their organization, focusing on customer value realization and support business. They are dedicated to optimizing organizational capabilities in alignment with Customer Success goals and fostering a culture of customer centricity and innovation. Previously, Ludovic worked at IBM in various roles, including Business Development Leader and Service Line Leader, from 2009 to 2011.
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