Luis Nates, PMP, currently serves as a Cybersecurity Cloud Solutions Architect and Customer Engineer at Microsoft, a position held since October 2019. Previously, Luis held roles such as Technical Account Manager at Microsoft Colombia and Technical Project Lead at SABMiller. With an extensive background in IT project management, including managing Wintel Services performance expectations, Luis has also contributed to Microsoft Premier Support delivery and improvement processes. Educational qualifications include a Master's in Cybersecurity from Universidad Internacional de La Rioja, a degree in Project Management from Universidad del Rosario, and a Chemical Engineering degree from Universidad de América.