Lynn Zhang is a Support Engineering Manager at Microsoft, bringing rich experience in software testing and development management. Lynn previously served as a Senior Software Engineering Manager at Cisco, where they successfully led multiple scrum teams and promoted Agile methodologies. Lynn also excelled in scaling the APAC Region AI & IoT Support Team at Microsoft, achieving significant growth and receiving multiple awards for customer service excellence. With a Master's degree from Beijing University of Posts and Telecommunications, Lynn demonstrates a strong foundation in Electrical, Electronics, and Communications Engineering.
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