Madeline Kleiner is a Principal UX Research Manager at Microsoft, bringing over a decade of experience in creating data-driven user experiences informed by customer insights. They define the strategy and roadmap for UX Research teams, advocate for the role of research in product development, and foster a growth-oriented team culture. Madeline previously held various roles at Microsoft, where they led mixed-methods research and collaborated with cross-functional teams, significantly impacting product roadmaps and user experience. They earned a Master of Science in Human Centered Design & Engineering from the University of Washington and a Bachelor of Arts in Cognitive Neuroscience and Computer Science from Washington University in St. Louis.
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