Madelyn Driscoll

Madelyn Driscoll is an accomplished Principal Group Product Manager at Microsoft since May 2011, specializing in Security Customer Experience Engineering to enhance customer Security support. Prior roles at Microsoft include Director of Global Learning and Development, where Madelyn led initiatives to empower managers and talent retention, and Director of Commercial Marketplace in Cloud + Artificial Intelligence, focusing on customer connectivity with apps and services. Madelyn has also managed customer success teams across Azure, Microsoft 365, and Dynamics 365, and led strategic initiatives for improved customer experiences. Previous experience includes consulting for Hitachi Consulting and various managerial roles at Microsoft, including Senior Group Program Manager for Office Lync and Speech Engineering. Madelyn began the career as a Sr. Event Producer at PlaceWare and holds a Bachelor of Arts in Sociology from the University of Oregon.