Mark Hopper

Mark Hopper is a Senior Product Manager Architect at Microsoft, specializing in transforming customer insights into impactful product enhancements for enterprise customers. Previously, Mark worked as an Intune Support Escalation Engineer, providing critical technical support and collaborating with product teams to resolve complex issues. In past roles, Mark consistently achieved high customer satisfaction ratings and drove major initiatives for modern endpoint management across multiple platforms. Mark earned a Bachelor of Science in Operations & Information Management from Northern Illinois University.