Mark Horsfield is a seasoned leader in customer support and online advertising services, currently serving as the WW Support Leader at Microsoft. With a career spanning over three decades, Mark has held various roles in organizations such as Abbey National, CMS Cameron McKenna, and CPA Global, where they excelled in service delivery and client management. Mark's achievements include successfully launching support services in 25 new markets and achieving significant revenue growth during their tenure at Microsoft. Known for their strategic thinking, relationship-building skills, and commitment to customer satisfaction, Mark is a recognized leader in fostering high-performance teams.
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