Mark Westmoreland

Mark Westmoreland is the Senior Director of Microsoft 365 & Copilot Customer Experience at Microsoft, where they lead a team focused on enhancing customer interactions with Microsoft 365. Their previous roles include Principal Group Program Manager and Director, where they developed key programs to improve customer experiences and managed complex support operations. They have also held positions at EarthLink, The Patent & License Exchange, and Southern California Edison, contributing to technology strategy and operations. Mark earned a Bachelor of Science in Business Administration with a focus on Computer Information Systems from California State Polytechnic University-Pomona, graduating Cum Laude.