Michael Frank is a Principal Software Engineer in Azure Reliability at Microsoft, where they drive continuous improvement through standards and implement programs for safe organizational learning. Previously, they served as Domain Lead for Cloud Infrastructure and held various roles across notable companies including Quay Corporate, Avanade, and Provoke Solutions, focusing on cloud infrastructure and IT consultancy. Michael earned a Postgraduate Diploma in Business Administration from Bradford University School of Management and is a Certified Information Technology Systems Electronic Expert. Their extensive experience in modeling risks and leading SRE teams enhances the reliability of cloud services for Microsoft Cloud customers.
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